Worth Two Minutes Of Your Time
Check every screen you actually use
Open the service on each of your devices before you renew, at the hour you normally watch. That is when a problem shows, and it is far easier to sort out before a new period starts than after.
Watching on more than one screen at once?
One account carries one connection at a time. If two people watch different things in the same house, say so in the devices field: each extra screen gets its own login, with its own username and password, and a discount applies.
Your channel list can change with you
Tastes move, households move. Ask support to reshape your list at any time, before or after you renew your IPTV subscription. It costs nothing.
Something not right before you renew?
Tell us first. Picture, setup, a device that stopped behaving — our team is reachable through the live chat on this site or by email, and it is far simpler to fix before a new period starts.